Terms and conditions, Documents & Downloads
For prepaid customers
For postpaid customers (subscription)
FAQ
Mobil-Abo
How is the ID check carried out?
Which documents are valid for ID-Check validation?
I have an ALDI SUISSE MOBILE prepaid SIM card. How can I switch to a subscription?
Why do I have to provide my credit card or TWINT details when I place my order?
When will I receive my SIM card?
Where can I view my bill?
What do I need to do if the payment of my monthly bill has failed?
What does «Roaming» mean?
Which countries belong to which roaming region?
What option packages does ALDI MOBILE offer for surfing or making calls abroad?
Where can I sign up for an ALDI SUISSE MOBILE subscription?
Which network does ALDI SUISSE MOBILE use?
Can I take my phone number with me to ALDI MOBILE?
How can I pay my bill?
What’s included in the ALDI MOBILE subscriptions?
FAQ
Prepaid
Roaming & Usage
Ordering & Activation
Settings
General Support
Credit & Payments
CONTACT
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If you could not find your answer, please get in contact with us.